Tools/Helpful Information | UA Network Managers

Help Desk
- Network & Telephone Emergency: 621-7999
- The 24/7 IT Support Center: 626-TECH (8324)
- UITS website
- Microsoft Campus Agreement Software
Information on Networking
- Infrastructure Services
  This group is responsible for the campus network, phone systems, computer accounts, and other technical services.
  Contact Information: 621-7999 – Network Services
  621-8999 – Data and Voice Services
  nts-core@arizona.edu – Email for Network Operations Group
  SecOps/NetOps Requests
- DHCP, Router Stats, & Additional Network Information
  - NetMgr Requests:
    - New Domain request – send an email to Chris De Young
    - Subnet request – send an email to Chris De Young
  - DHCP Information:
    - Register a DHCP Address (requires a login. Netmgrs send email to iprequest@arizona.edu)
    - Current DHCP Pool List
    - Check for DHCP Registration
  - Router Information:
    - Router Stats Pages
      These pages maintain graphical logs of traffic across various router ports and other network statistics.
    - Rover web page
      Find a list of known network problems.
    - Traceroute off the U/A Campus.
    - Comprehensive list of available internet ports.
    - Comprehensive list of available internet protocols
  - Additional Network Information:
    - What MAC address stole your IP? MAC address to IP database. (*Note – this is not guaranteed to be 100% accurate. This site requires a U/A IP for access)
    - Got blocked?
Security
Security Operations (SecOps) maintains web links to a variety of sources for information on network and system security.
- You can join the discussion group and receive security updates and information by subscribing to the SIRT Listserv, sirt-discuss.
- View archives of past messages here: SIRT Archive (this site requires a U/A IP for access)
Additional Campus Security Links:
- UA Information Security Office
Email/Listservs
The UA NetID is the starting point for establishing an email account. This ID is also used to establish account access for several other campus systems.
- Establish UA NetID
- UA Webmail
- UA on-line phonebook – email directory (campus-wide ldap server.)
- Update your personal contact information
- Change password for UA/CCIT email/shell accounts
- Create your departmental or special topic mailing list
- Manage aliases for virtual domains
Wireless
UA WiFi
Setup and information: Office of Student Computing Resources